All orders are shipped within 48 hours Monday - Friday 8am - 5pm.
We use the following carriers to deliver our orders:
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.
The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.
We currently ship to some countries. If you are located outside of the US (LAKI is not responsible for any import tax, duties and tariffs.)
International Customers are responsible for all shipping costs.
Lost or Stolen Packages
LAKI is not responsible for any lost or stolen packages. All tracking info is provided by the courier and is shared with you the customer. We do offer Route shipping insurance for extra safety on all LAKI orders (more info about Route insurance below)
Once the package leaves our warehouse, we have little to no control over your package. It is the Courier's responsibility to deliver it to you in the expected time frame. If your package is missing, you will need to contact the courier and file a lost or stolen claim with them.
You can do this by calling USPS (+1 (800) 275-8777)
You also can add Route Shipping insurance to any order giving you total peace of mind.
Route Shipping insurance covers lost, damaged, stolen item(s).
For more info about Route and their policies visit https://route.com/
Once we receive your item, we will inspect them and notify you that we have received your returned. We will immediately notify you on the status of your refund after inspecting the item(s).
Please note that if the item(s) do not follow the guidelines you will not receive your refund for that item.
If your return is approved, we will initiate your refund (to your original method of payment).
You will receive the credit within a 3-10 business days, depending on your card issuer's policies.
Once an order has been placed, the order can not be canceled. If you would like to make a minor change to your order such as size, color, shipping address, etc. We may be able to update your order as long the order has not been processed yet.
Gifts cards are non-refundable. If an order has been placed with a gift card and credit card the gift card will be refundable first.